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THE OUTSOURCING FORUM 2008

Outsourcing in a Global Economy – the impact of economic uncertainty

For many organisations the use of near and far shore outsourcing locations has become business as usual. For others the journey is just beginning. With increasing global economic uncertainty what lessons can organisations starting on this journey learn from other’s past experiences and what should organisations with an offshoring track record do differently.

Key questions that will be considered include:
  • How can companies plan a strategic sourcing policy? Hear case studies from top-level industry speakers about their business' future sourcing direction.
  • What role can outsourcing play in mitigating the effects of the global economic downturn?
  • Assessing the end-to-end contract process - learn from our expert speakers about how to enter, manage and exit a sourcing contract for maximum business benefit.
  • Focus on offshoring - where are the latest key destinations and where should you consider basing your offshore outsourcing operations?
  • Evaluating ITO - what are the latest trends and what should you look for in the most effective IT strategies? Explore ITO from every single angle with our tailored streams.

  • What key changes will take place in the favoured offshore locations? Who will be the winners and loosers?
  • What changes are predicted in the types of services being sourced offshore and which services are likely to move back onshore?
  • How relevant are the traditional commercial models used in the changing economic climate? What will be the preferred commercial models of the future?
  • How will the current economic uncertainty impact existing contracts, and what impact will this have on existing and future governance arrangements?
  • How will the anticipated changes in technology impact the provision of services from offshore?
  • In addition the forum will review the impact of offshore sourcing on project management, cultural communication and quality of service

The outlined agenda has been compiled to give a journey and route map, to cover the practical solutions of how to engage in the analysis and internal approval processes when selecting a vendor. What advice must you gain when choosing an offshore or outsourced solution for the business?

There have been companies who have outsourced offshore with varying degrees of success. Some have managed good service delivery at a much lower price. There have been a number of well documented stories of offshoring contracts being brought back home. If you are looking at sourcing abroad – How can you be sure to get a supplier relationship that works for you and when things start to get difficult with that relationship what should you do?

Book your place today:

Case studies from leading organisations include:


...some of the fantastic companies speaking at Offshore Outsourcing 2008
 

OUR SPEAKERS

OUR EVENT DATES & LOCATIONS

  • Tuesday 14 October, 2008
    The Grosvenor Hotel, London

THIS FORUM WILL...

 
  • Look at key drivers in the relationship between vendor and the business.
  • What tenuous assumptions are made now and in the future with next generation outsourcing?
  • The unpredictability of the global climate today and post the credit crunch.

WHY SHOULD YOU ATTEND?

  • To find out where you are in your own journey
  • Benchmark against the case studies provided
  • Learn how to select strategies and approaches when choosing a vendor
  • Learn how to maintain a long term outsourced relationship
  • Learn how to identify cultural fit
  • How to overcome relationship difficulties
  • How next generation outsourcing offers a comprehensive set of tools
  • How strategic resourcing is a low risk route to obtaining the best skills and costs available
  • Why SAAS and Web 2.0 will have an impact on next generation outsourcing
  • Relationship models that create tensions and disruption are created at the negotiation table
  • An opportunity to mix with your peers and catch up on industry news and developments.

WHO SHOULD ATTEND?

  • CEO’s, COO’s
  • H/O Operations
  • H/O Outsourcing
  • Service Delivery Directors/Managers
  • H/O Procurement
  • Group H/O Operations
  • H/O Service Excellence
  • VP Business Operations
  • Client Service Directors
  • Service & Operation Directors
  • Senior Managers involved in outsourcing

OUR SPONSORS


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